OWNERS FAQS
Q: What services does your property management company offer?
A: We offer tenant screening, rent collection, maintenance and repairs, lease enforcement, and more.
Q: How much does your property management service cost?
A: Our pricing varies depending on the specific services you require and the size of your property. Please
contact us for a quote tailored to your needs.
Q: Can you help me find tenants for my rental property?
A: Yes, we offer tenant placement services that include advertising your property, screening potential tenants, and preparing the lease agreement.
Q: How do you handle maintenance and repairs?
A: We have a network of trusted vendors and contractors who can perform maintenance and repairs on your property. We also provide regular inspections to ensure that your property is well-maintained.
Q: How do you handle rent collection?
A: We have an online rent payment system that makes it easy for tenants to pay their rent on time. We also follow up with tenants who are late on rent payments and take appropriate action if necessary.
Q: How often do you communicate with property owners?
A: We provide regular updates to property owners, including monthly financial statements and regular inspections reports. We are also available to answer any questions you may have at any time.
Q: How do you handle tenant disputes?
A: We have a clear and transparent process for handling tenant disputes, which includes mediation and, if necessary, legal action.
Q: Can you provide references from other property owners you've worked with?
A: Yes, we can provide references from other property owners who have used our services. Please contact us for more information.
Owner Portal
Our Owner Portal is your one-stop-shop for managing your rental property. Here, you can view your account information, track rental income and expenses, and communicate with our team.
Tenant Portal
Our Tenant Portal makes your life easier and more convenient. Here, you can pay rent, submit maintenance requests, and stay informed about important announcements and community events.
You can also visit this link for the tenant application.
TENANTS FAQS
Q: Who do I contact in case of a maintenance issue or repair request?
A: You can contact our property management team directly by phone or email to report any maintenance issues or repair requests.
Q: What is the best way to pay rent and when is it due?
A: Rent can be paid through our online portal or by mail, and it is due on the first of every month.
Q: Can I make changes to my unit, such as painting or installing shelves?
A: Any changes or modifications to your unit must be approved by our property management team first. Please contact us to discuss any desired changes.
Q: What happens if I need to break my lease early?
A: Breaking a lease early may result in a penalty or fees. Please refer to your lease agreement or contact our property management team for further details.
Q: How often do you inspect the property?
A: We conduct routine inspections of the property periodically to ensure its upkeep and to identify any maintenance or repair needs.
Q: Can I have guests or sublet my unit?
A: Any guests or subletting arrangements must be approved by our property management team first. Please contact us to discuss any desired arrangements.
Q: What is your policy on late rent payments?
A: Late rent payments may result in fees or penalties. Please refer to your lease agreement or contact our property management team for further details.
Q: How do I renew my lease?
A: Our property management team will reach out to you prior to the end of your lease to discuss renewal options. You can also contact us to inquire about renewing your lease.
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